FAQ

1)    How do I contact your customer service department?
Please give us a call on 01228 573 490 or email info@flyscenicscotland.co.uk

2)    Are Fly Scenic Scotland licensed by the Civil Aviation Authority to fly scenic tours?
Yes we have been granted an Air Operators Certificate (AOC) by the United Kingdom Cival Aviation Authority to carry our commercial flights including scenic tours, we operate under the Border Air Training AOC Number GB2379.

3)    What type of aircraft should I expect to fly on?
Your flight will be on a Cessna 172 which is a 4-seater aircraft which is ideal for sightseeing tours.

4)    Can I buy a voucher for a specific date?
Yes - you can confirm a date and time when booking, flights commence from 1st April 2018 onwards.

5)    How far in advance do I have to book?
It is advisable to book 14 days in advance however subject to availability you can book on the day.

6)    Can I turn up at Oban Airport and take a tour?
If you are in the area you are welcome to come in and see us. Subject to availability and the flight schedule it is possible to turn up take a flight.

7)    I want a sighseeing flight as a gift for someone, how is this done?
Gift Vouchers can be ordered online or alternatively you can order a gift certificate which can be redeemed online towards the cost of any tour.

8)    What happens if I have to cancel?    
If you need to cancel please call us at least 48 hours prior to your flight so then we can re-arrange your flight to another date.

9)    Does the weather affect my flight?
At the pilots discretion we may have to cancel your scenic flight due to weather.  We will contact you on the number you provided to advise you of any changes due to weather.

10)    Can I  take photos/video on board?
Certainly, with the views that our flights have to offer it would be wise to film or capture these memories.

11)    What’s the minimum age for children?
The minimum age is 4 years old and all children under 16 years old must be accompanied by a parent or gaurdian.

12)    Is there a passenger weight/height limit?
Weight limits vary depending on the weight of individual passengers on any particular flight, you be be asked your height or weight at the time of booking, please give us a call with any specific questions.

13)    I’m not flying but someone in my group is, are there facilities at Oban Airport?
Yes, Oban Airport has refreshments and restrooms facilities.

14)    I want to book, what next?
Vouchers can be purchased online and you can call our customer service department to confirm your preffered date.

15)    Do you fly during the winter?
Please call our customer service department to check availability.

16)    Do I need to wear warm clothes?
The cabin is heated, please dress for comfort.

17)    Are vouchers and tickets refundable?
Once purchased our tickets and vouchers are non-refundable.

18)    I would like to make a complaint?
Please give us a call on 01228 573 490 or email info@flyscenicscotland.co.uk

19)    How do I find you?
We are located at Oban Airport, please check the directions section of this website for more details.

Starting from £95